Terms of use

Guide is an IPTV player provided by 17016590 Canada Inc.

Last updated November 9, 2026

Your content and provider

Guide does not provide TV channels, films, series, or IPTV subscriptions. You are responsible for supplying your own playlist or provider account and for having the rights or authorization needed to access that content. Do not use Guide to access or share content unlawfully.

Availability and compatibility

Channels, program listings, artwork, and streams come from your provider or the URLs you configure. Their accuracy, availability, and playback quality depend on those services and your network. Some formats and devices may not support every playback or casting feature.

Guide Pro

The planned App Store version offers an optional lifetime Guide Pro upgrade as a one-time non-consumable Apple in-app purchase. The price and applicable taxes shown by Apple at checkout apply. “Lifetime” means the lifetime of the Guide product; it is not a promise that the app or every third-party service will operate indefinitely. Pro removes Guide’s watermark and upgrade prompts, but does not remove advertisements in provider content.

Purchases, restoration, and refund requests are handled through Apple and are subject to Apple’s applicable terms. No purchase is available on this website. The App Store listing will describe the features available at release.

App license

When distributed through the App Store, Guide is licensed under Apple’s Standard End User License Agreement, unless another license is expressly provided in the listing. Nothing on this page limits rights you have under applicable consumer law.

Support

For app questions, contact justin@ballgoswish.com. For missing channels, incorrect guide information, or an expired provider account, contact your IPTV provider.